Privacy Policy

1

Information We Collect

RSQUARE BIO LABS PRIVATE LIMITED collects information to provide precise testing, analytical reporting, and regulatory research support. The types of data collected include:

Client Contact Details: Name, professional title, company/organization name, business email address, phone number, and mailing address.
Testing & Sample Metadata: Analytical testing requisitions, chemical/biological sample specifications, batch numbers, formulation protocols, and associated safety data sheets (SDS).
Communication Records: Enquiries, quotation requests, scientific technical consultations, and feedback submitted via our website contact forms or email.
Website Usage Data: IP address, browser type, device indicators, pages visited, and session duration captured via standard web server logs for website performance optimization.

2

How We Use Your Information

Information provided to Rsquare Biolabs is used exclusively for legitimate laboratory and scientific business operations:

Service Execution

Conducting laboratory assays, generating Certificates of Analysis (CoA), and delivering test reports.

Regulatory Dossiers

Fulfilling regulatory support requirements under ISO 17025, CDSCO, and GLP quality guidelines.

Client Support

Responding to scientific enquiries, providing quotation breakdowns, and tracking sample status.

Operational Security

Maintaining system security, preventing unauthorized access, and auditing quality management systems.

3

Confidentiality & Non-Disclosure

We treat all client research, proprietary compound formulations, assay data, and raw laboratory data as Strictly Confidential.

Non-Disclosure Agreement (NDA) Support

Rsquare Biolabs regularly enters into formal Non-Disclosure Agreements prior to sample receipt. Even in the absence of a custom NDA, all laboratory personnel operate under strict internal confidentiality undertakings governing proprietary scientific findings.

4

Data Sharing & Third-Party Disclosure

Rsquare Biolabs does not sell, rent, or trade client personal data or scientific information to third parties or marketing agencies. Disclosure occurs strictly under the following limited conditions:

Authorized Subcontracting: Specialized external testing required by the client, conducted only with explicit client consent and under equivalent confidentiality safeguards.
Legal & Regulatory Mandates: Compliance with statutory court orders, law enforcement, or national regulatory authorities (e.g. CDSCO / NABL auditors) as required under Indian law.

5

Cookies & Web Analytics

Our website utilizes minimal, essential session cookies to ensure proper website navigation, responsive layouts, and secure form submissions.

You may disable cookies through your browser settings at any time; however, certain interactive site capabilities may be affected.

6

Data Security & Archiving Policy

We employ physical, technical, and managerial safeguards to protect data from loss, unauthorized access, or disclosure:

Encrypted digital storage for analytical chromatograms, raw instrumental data, and electronic reports.
Controlled physical access to archived paper records and study protocol notebooks in accordance with GLP record retention guidelines.
Periodic data backup routines and firewall protection across laboratory server infrastructure.

7

Client Rights

Clients have the right to request access to their personal contact details on file, request correction of inaccurate contact information, or request deletion of non-regulatory communication history. Regulatory laboratory test archives are retained as mandated by applicable accreditation standards.

8

Privacy Enquiries & Contact

If you have questions regarding this Privacy Policy or wish to exercise data privacy rights, please contact our compliance team:

RSQUARE BIO LABS PRIVATE LIMITED

Facility Address:

KSG projects, Plot No 60, Phase III IDA Cherlapally, Hindustan Cables Ltd, Hyderabad - 500051, Telangana, India

Email: info@rsquarebiolabs.com

Phone: +91 8125224807 / +91 6300087350

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